Cookie Policy

1 Introduction

[1.1] We use cookies to improve user experience, analyse Website traffic, administer our Website, track users’ movements on the Website, and to gather demographic information about our user base. This Cookie Policy explains how we use cookies to recognise you when you visit our Website and any other media form, media channel, mobile website, landing page, or other digital content connected thereto, to help us customise our Website and other media, and improve your experience. The Cookie Policy explains what cookies are and why we use them, as well as your rights to control our use of them.

[1.2] We periodically review and update this Cookie Policy in line with our changes in cookies and introduction or changes of other tracking technologies. We will publish any changes on this page. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Website, and you waive the right to receive specific notice of each such change or modification. Therefore, we encourage you to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Website after the date such revised Cookie Policy is posted.

2 Use of Cookies

[2.1] A “cookie” is a small file containing a string of information, which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Website. When you visit the website again, the cookie allows the Website to recognize your browser. Cookies may store user preferences and other information.

[2.2] We use cookies on our Website to keep track of the services and products you have used, record registration information, record your user preferences, keep you logged into the Website, facilitate purchase procedures, and track the pages you visit, among other things. Cookies help us understand how the Website is being used and improve your user experience.

[2.3] Cookies also provide a convenience feature to save you time, or tell the Web server that you have returned to a specific page.

3 Types of Cookies We Use

[3.1] Cookies set by the website owner (in this case RedGuard Specialist Services) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

[3.2] The following types of cookies may be used when you visit our Website.

Our Cookies

[3.3] Our cookies are “first-party cookies” and are essential cookies that can be either permanent or temporary. These are strictly necessary cookies, without which the Website would not work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Website.

Performance and Functionality Cookies

[3.4] Performance and functionality cookies are used to enhance the performance and functionality of our Website, but are non-essential to the use of the Website. However, without these cookies, certain functionality may become unavailable.

Analytics and Personalisation Cookies

[3.5] Analytics and personalisation cookies monitor how users reached the Website, help recognise repeat visitors to the Website, and monitor how they interact with and move around once on the Website. These cookies help us understand how our Website is being used, what features on the Website are working the best, what features can be improved, how effective our marketing campaigns are, and help us customise our Website for you.

Security Cookies

[3.6] Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

[3.7] Site management cookies are used to maintain your identity or session on the Website so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Social Networking Cookies

[3.8] Social networking cookies are used to enable you to share pages and content that you find interesting on our Website through third party social networking and other websites. These cookies may also be used for advertising purposes.

4 Why do we use cookies?

[4.1] We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" cookies. Other cookies also enable us to track the interests and journey of our users to enhance your user experience on our Website.

[4.2] For example, we keep track of the Website and pages you visit on our Website, in order to determine what portion of our Website is the most popular or most used. This data is used to deliver customised content and promotions within our Website to customers whose behaviour indicates that they are interested in a particular subject area.

5 How Can You Control Cookies?

[5.1] You have the right to decide whether to accept or reject the cookies present on our Website.

[5.2] If you choose to reject cookies, you may still use our Website. However, your access to some functionality and areas of our Website may be restricted.

[5.3] Essential website cookies are strictly necessary and without them the Website would not work properly or be able to provide certain features and functionalities. Therefore, you cannot refuse them. However, some of these may be manually disabled in your browser, but may affect the functionality of the Website.

[5.4] Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Website. For more information on how to control cookies, check your browser or device’s settings, or your browser’s help menu, for how you can control or reject cookies.

6 Contact for Cookie Policy Related Enquiries

[6.1] If you have any questions about this Cookie Policy, or if you require any other assistance related to your Cookie Preferences on our Website, please contact us at sales@redguard.specserve.com.